Friday, November 7News That Matters

Strict instructions to officials to promptly respond to citizens’ complaints: Rajendra Cholan

Bengaluru, Nov. 3:

44 citizens raised a total of 49 grievances during the Phone-in Programme

“Hello, Namaskara, this is Rajendra Cholan, Commissioner, Bengaluru Central City Corporation. Where are you calling from and what is your concern?” — In order to directly hear and address public grievances from citizens within the Central City Corporation limits, Commissioner Rajendra Cholan interacted with callers during today’s Phone-in Programme.

The Commissioner personally listened to the complaints received from citizens and issued on-the-spot instructions to the concerned officials to resolve the issues within a fixed timeframe. He directed all officers to ensure timely and effective redressal of grievances.

In today’s first-ever Phone-in Programme organized by the Bengaluru Central City Corporation, a total of 49 complaints from 44 citizens were received. Of these, five complaints fell under the limits of other city corporations. The Commissioner instructed officials to take swift action and ensure speedy resolution of all legitimate grievances raised by citizens.

You call, we respond:

All citizens within the limits of the Bengaluru Central City Corporation can contact the control room numbers 9480685702 and 080-22975803 to speak directly with the Commissioner and register their complaints or issues.

During the Phone-in Programme, Additional Commissioner Daljit Kumar, Joint Commissioners Ranganath and Hemant Sharan, Chief Engineers Vijay Kumar Haridas and Suguna, Superintending Engineers, Executive Engineers, and several other officials from various departments were present.